1. Information we collect
We collect information necessary to provide financial services, including: identity information (name, date of birth, government ID), contact details (address, email, phone), financial information (account balances, transactions, income), and technical information (device, browser, IP address, usage data).
2. How we use your information
Your information is used to: open and administer accounts; process transactions and transfers; verify identity and prevent fraud; comply with legal and regulatory obligations; provide customer support; and improve our products and services.
3. Legal bases for processing
We process personal data where necessary to perform our contract with you, to comply with legal obligations (including anti-money-laundering and know-your-customer requirements), where we have a legitimate interest that is not overridden by your rights, and where you have provided consent (for example, optional marketing).
4. Sharing of information
We do not sell personal information. We may share information with payment networks, correspondent banks, credit bureaus, regulators and law enforcement where required by law, and with service providers who process data on our behalf under written agreements.
5. Data security
We employ layered security measures including TLS 256-bit encryption in transit, encryption at rest, firewalls, role-based access controls, continuous monitoring and periodic independent security assessments.
6. Data retention
We retain personal data for as long as your account is active and for the period required by applicable financial recordkeeping laws, after which it is securely deleted or anonymized.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. Requests can be made through our contact page; we will respond within the timeframe required by law.
8. Cookies
Our website uses strictly necessary cookies for security and session management. The optional translation and chat tools may set their own cookies when you interact with them. You can control cookies through your browser settings.
9. Contacting us
For privacy questions or requests, contact our Data Protection Officer at privacy@ultradigitalfinance.com or write to 1 Rockefeller Plaza, Suite 1100, New York, NY 10020, United States.